Introduction
At Rasasi® Hawas Perfume, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website therasasi.com (the “Site”), and when you purchase our Rasasi Hawas perfume products.
Please take a moment to review this Privacy Policy before using our Site or submitting any personal information to us. By using our Site, you agree to accept the policies and practices described in this Privacy Policy.
What Information Do We Collect?
Information You Provide to Us
We collect information you provide directly to us when you create an account, make a purchase, sign up for our newsletter, participate in forums or other social features, fill out forms, request customer support, or otherwise communicate with us. This information may include:
- Contact details such as your name, email address, phone number, and physical address for order fulfillment.
- Payment information such as your credit/debit card number and billing address when you make a purchase.
- Account login credentials like your username, password, and security questions/answers.
- Demographics information such as your gender, age, country, and preferred language.
- Communications that you send to us such as questions, comments, feedback, or requests for information about our products.
Information We Collect Automatically
When you visit and interact with our Site, we may automatically collect certain information about your visit using cookies, web beacons, and other technologies. This information may include:
- Your IP address, browser type, operating system, referral URLs, device information (e.g. brand, model, settings, capabilities), and geographic location.
- Pages you have visited on our Site and browser history.
- Site activity such as pages viewed, buttons clicked, items added to cart or purchased, and time spent on pages.
- The website you visited before navigating to our Site.
Information from Third-Party Sources
We may obtain additional information about you from third party sources to supplement the information we collect directly. This may include:
- Demographic and marketing data obtained from third party marketing partners.
- Publicly available information from social media sites and other online sources.
- Contact details, purchase history, and other relevant information if you link your social media account with our Site.
How Do We Use the Information We Collect?
We use the information we collect for a variety of business purposes including:
- Fulfilling orders and processing payments for Rasasi Hawas perfume purchases.
- Responding to your questions, comments, and other requests.
- Sending you information about new products, special offers, newsletters, and other communications. You can opt out of these at any time.
- Displaying personalized advertisements and content based on your interests and activity on our Site.
- Improving and optimizing our Site design, products, services, and operations.
- Detecting and preventing fraud, spam, abuse, security risks, and other harmful activity.
- Conducting analytics to better understand how users access and interact with our Site.
- Complying with legal obligations and defending our legal rights, such as during litigation.
When Do We Disclose Your Information?
We will not disclose, share, rent, or sell your personal information to third parties except in the following circumstances:
- To our third party service providers who require access to fulfill orders, process payments, provide customer service, send emails, remove repetitive information, analyze data, host our Site, and other related purposes. These providers are only authorized to use your information to perform services for us and are required to maintain its confidentiality.
- To comply with legal obligations, enforce our Terms of Service, prevent fraud, security risks, abuse, and illegal activity, and protect the rights and safety of our users and third parties.
- In the event of a corporate sale, merger, reorganization, dissolution, or acquisition, your information may be part of the transferred assets. You will be notified via email and/or prominent notice on our Site if this occurs.
- To law enforcement, government agencies, courts, and other authorized third parties to comply with subpoenas, court orders, legal process, or government requests.
- With your explicit consent to share or disclose your information for specific purposes not covered in this policy. Your consent can be withdrawn at any time.
How Do We Protect Your Information?
We implement reasonable technical, administrative, and physical safeguards to help protect the security and confidentiality of your personal information. This includes measures such as encryption, firewalls, site monitoring, and restricted employee access.
However, no method of transmitting or storing data is completely secure. We cannot guarantee absolute protection of your personal information against unauthorized access by third parties.
Your Choices and Rights
You have several choices regarding how we collect, use and share your information:
- You can opt out of promotional emails by following the unsubscribe instructions included in the footer of each email. Note that you cannot opt out of essential operational emails like order confirmations, shipping notices, password resets, etc.
- You can opt out of interest-based advertising by disabling cookies in your browser settings. This may impact site functionality.
- You can edit your account information like your username, contact details, marketing preferences, etc. by logging into your account.
- You can delete your account by emailing us, however we may retain certain information as required by law or for legitimate business purposes.
- You can request access to the personal data we hold about you and have it corrected, updated, exported, deleted, or restricted by contacting us.
- You can file a complaint about how we handle your information with your national data protection authority. We will work with the authority to resolve your issue.
International Data Transfers
We are headquartered in the United Arab Emirates. When you use our Site or provide us with information, your data may be processed and stored outside your country of residence where privacy laws may differ.
We only transfer data internationally to service providers under approved legal frameworks and take steps to ensure all recipients provide an adequate level of protection. By using our Site and providing us with your information, you consent to these transfers.
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child has provided us with personal information without consent, we will take steps to delete their information as soon as possible. Please contact us if you believe we may have collected personal information from a child under 13.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as we add new products and features, as we improve our Site, or as laws and regulations change. Any changes will take effect immediately upon posting on this page.
Please check back periodically for updates. Continued use of our Site or products following the posting of changes to this Privacy Policy means you accept the revised policy.
How to Contact Us
If you have any questions about this Privacy Policy or our information handling practices, please contact us:
By email: [email protected]
Effective Date
This Privacy Policy was last updated on March 1, 2024.
